User Data Deletion Instructions
Last Updated: September 09, 2026
In compliance with Meta Platform Terms, GDPR, and global data privacy regulations, Wassel guarantees all users and integrating businesses the absolute right to request the permanent deletion and purging of their stored data, tokens, and records at any time.
Data Deletion Request Workflow (4-Step Process)
Users and merchants can initiate permanent data deletion by following this 4-step protocol:
Step 1: Send Formal Email Request
Send an email to support@wassel.app with the exact subject line: "Data Deletion Request".
Step 2: Provide Account Identifiers
Include your registered WhatsApp Business Account (WABA) ID, registered phone number, and official business/merchant name so our compliance team can verify ownership.
Step 3: Verification & 48-Hour Purge
Our compliance team verifies the request and permanently purges all access tokens, webhook event logs, and merchant metadata from active and backup databases within 48 hours.
Step 4: Confirmation with Deletion Reference ID
Once deletion is finalized, you receive a confirmation email containing a unique Deletion Reference ID for your corporate audit and compliance records.
Automated Revocation via Meta Business Settings
Merchants who installed Wassel via Facebook Login / Meta Embedded Signup can also trigger automatic revocation and data deletion directly from their Meta Business account:
- Navigate to Meta Business Settings.
- In the navigation sidebar, click Integrations -> Connected Apps.
- Select Wassel and click Remove.
- Meta dispatches an automated data deletion webhook callback to our endpoints, immediately triggering token destruction and metadata removal.
Support & Inquiries
For any questions regarding our data deletion policies or to follow up on an ongoing request, contact our team at: